Terms and conditions

Swagelok Training Services Cancellation & Postponement Terms & Conditions

Any notice of cancellation or postponement must be made in writing to training@nwus.swagelok.solutions. Notice will be calculated from the day after written notice is received to the day prior to course commencement.

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**Failure to attend: **100% of course fee charged

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Cancellation Notice:

Calendar days 0-7: 100% of course fee charged

Calendar days 8-14: 50% of course fee charged OR $75 whichever is greater

Calendar days 15+: No Charge.

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Postponement Notice:

Calendar days 0-7: 100% of course fee charged + 50% of course fee for new date OR $75 whichever is greater.

Calendar days 8-14: 100% of course fee charged + 25% of course fee for new date OR $75 whichever is greater

Calendar days 15+: No Charge

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Online bookings cooling off period:

Any bookings made between 3 and 14 calendar days prior to the course commencement date may be cancelled without charge by providing written notice to training@nwus.swagelok.solutions within 24 hours of the time that the booking was made. Any bookings made between 0 and 2 calendar days prior to the course commencement date will be subject to the standard cancellation/postponement terms.

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For our full terms and conditions and to view the Swagelok Northwest (US) Privacy Notice and Data Protection policy please click here.